Privacy Policy

Effective Date: 2/25/2026
Last Updated: 4/5/2026

Mile Zero IT (“Mile Zero IT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through our website, www.milezeroit.com (“Site”).

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.

By using this Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Voluntarily

When you fill out a contact form, request a consultation, call us, email us, or otherwise communicate with us, we may collect information such as:

  • Your name
  • Company name
  • Email address
  • Phone number
  • Business address
  • Information about your IT environment or service needs
  • Any other information you choose to provide

B. Information Collected Automatically

When you visit our Site, we may automatically collect certain technical and usage information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Date and time of visits
  • Referring website
  • General location information
  • Site interaction data

This information may be collected through cookies, analytics tools, pixels, or similar technologies.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests
  • Provide consultations, quotes, or service information
  • Communicate with you about our services
  • Improve our website, services, and user experience
  • Monitor website performance and traffic
  • Maintain website security and prevent misuse
  • Comply with legal obligations
  • Support marketing and advertising efforts

We do not sell your personal information.

3. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve functionality, understand site traffic, and support marketing efforts.

These technologies may help us:

  • Remember preferences
  • Analyze how visitors use the Site
  • Measure ad performance
  • Improve website usability

You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.

4. Analytics and Advertising

We may use third-party services such as:

  • Google Analytics
  • Google Ads
  • Meta/Facebook Pixel
  • Other analytics, tracking, or advertising tools

These services may collect information about your use of the Site and may use cookies or similar technologies.

We use these tools to better understand website traffic, improve our services, and measure the effectiveness of our advertising.

5. How We Share Information

We may share information in limited circumstances, including:

  • With service providers that help us operate our website or business
  • With advertising, analytics, or marketing platforms
  • With hosting providers, website vendors, CRM providers, or email providers
  • When required by law, subpoena, court order, or legal process
  • To protect our rights, safety, property, or users
  • In connection with a business transfer, merger, sale, or acquisition

We do not sell or rent your personal information to third parties for their own independent marketing purposes.

6. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies separately.

7. Data Security

We take reasonable measures to protect the information submitted through our Site. However, no website, online transmission, or storage system can be guaranteed to be 100% secure.

You use the Site and submit information at your own risk.

8. Data Retention

We retain information for as long as reasonably necessary to:

  • Respond to inquiries
  • Provide services
  • Maintain business records
  • Comply with legal, tax, or regulatory obligations
  • Resolve disputes
  • Enforce our agreements

9. Your Choices

You may choose not to submit personal information through our Site. You may also contact us to:

  • Request access to information you have submitted
  • Request correction of inaccurate information
  • Request deletion of your information, where applicable
  • Ask questions about how your information is handled

We will review requests and respond as required by applicable law.

10. Children’s Privacy

This Site is intended for business and general adult audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, please contact us so we can remove it.

11. California Privacy Rights

If you are a California resident, you may have certain rights under applicable California privacy laws, subject to legal exceptions. These may include rights to know, access, correct, or delete certain personal information.

To make a privacy-related request, contact us using the information below.

We do not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date or last updated date.

Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Mile Zero IT
Website: www.milezeroit.com
Email: info@milezeroit.com
Phone: Tampa Bay / Land O’ Lakes: (813) 333-7250
Phone: Key West / Florida Keys: (305) 647-0027